Imsouane Vibe Surf Camp – Terms & Conditions

These Terms & Conditions, together with our Privacy Policy and any written information provided before confirming your booking, form the basis of your contract with Imsouane Vibe Surf Camp (“we”, “us”, “our”). Please read them carefully as they outline both your rights and obligations and ours. In these Terms & Conditions, “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made.

By making a booking, you confirm that:

  • You have read and agreed to these Terms & Conditions on behalf of all persons in your booking.
  • You consent to our use of personal data as outlined in our Privacy Policy.
  • You are over 18 years old and accept financial responsibility for the booking.

Prices & Payments

  • All prices are listed per person in euros (€) for a week/7-night stay unless stated otherwise.
  • A 30% deposit is required at the time of booking to secure your place.
  • The remaining balance is due upon arrival at Imsouane Vibe Surf Camp.
  • Bookings made within 4 weeks of arrival require 100% payment immediately.
  • Discounts and special offers cannot be applied retroactively once a booking is confirmed.

Cancellations

We understand plans can change. Please notify us by email as soon as possible if you need to cancel.

  • 6 weeks or more before arrival: 100% refund.
  • 6–4 weeks before arrival: 75% refund (loss of part of the deposit).
  • Less than 4 weeks before arrival: 50% refund (loss of full deposit).

No refunds are issued for shortened stays or unused pre-booked add-ons after arrival.


Transfers

  • For stays of 7 nights or more, we provide free airport transfers (Agadir Airport or nearby bus station).
  • Transfers may involve short waiting times or be handled by trusted local partners.
  • Departure pick-ups are scheduled 3 hours before your flight time.

Travel Documents & Insurance

  • A valid passport (and visa, if required) is necessary to travel to Morocco.
  • It is your responsibility to have comprehensive travel insurance covering medical care, injury, loss, or theft during your stay.
  • Imsouane Vibe Surf Camp accepts no liability for loss, theft, damage, or medical costs incurred during your holiday.

Equipment Use & Responsibility

  • Surfboards and wetsuits provided by Imsouane Vibe Surf Camp are for use during lessons and activities included in your package.
  • Guests are responsible for any damage to surfboards. If a board is dinged or broken, the cost of repair or replacement will be determined by an independent shaper based on the type and extent of the damage.
  • Guests are required to pay this cost directly.

Surf & Weather Conditions

We cannot control the ocean. In case of poor surf or weather conditions, we’ll offer alternative activities (like Paradise Valley trips, hammam visits, or cultural excursions) at an additional cost. There are no discounts for days without swell.


Excursions & Add-ons

  • Choosing an excursion instead of a scheduled activity does not entitle you to a refund or discount.
  • Prepaid yoga or other add-ons are non-refundable.
  • Refunds for excursions are only given if we cancel due to unforeseen circumstances or minimum participant numbers are not reached.

Guest Conduct

We’re a community-based surf camp and want everyone to enjoy their stay. We expect all guests to behave respectfully and responsibly.

  • If your behavior damages property, disturbs other guests, or threatens our staff or operations, we reserve the right to end your stay immediately without refund.
  • You will be liable for any damages caused.

Nights Out & External Activities

We are not responsible for any outings, events, or parties outside our surf camp activities. Participation is at your own risk.


Animals

For hygiene and safety reasons, no street animals or feeding of animals is allowed inside the surf house. Breaching this may result in your stay being terminated without refund.


Liability

By booking with Imsouane Vibe Surf Camp, you acknowledge that surfing and related activities involve risks. You are responsible for assessing your own fitness and swimming ability. Any injuries or costs incurred are at your own risk and should be covered by your personal insurance.